Course Description

• Telephone Etiquette has become quite essential these days in order to work and perform in an organization.
• Telephone Etiqueete are seen in many cases such as in conference calls, during interview sessions, during meetings etc.
• Telephone Etiquette’s deals with being humble and respectful with the other person with whom you are talking through phone.
• Telephone Etiquette’s deals with showing consideration to the other person on call, understanding the communication process, allowing time to the other person on call to speak and many more things.

This is an online course on Telephone Etiquette where you will be learning about overview of telephone etiquette, general rules of telephone etiquette, tactful responses and also you will be learning about the example of telephone etiquette.

Telephone Etiquette Training Pre-Requisites:

• Basic Computer Knowledge
• Passion to learn

Telephone Etiquette Training Target Audience:

• Candidates from any educational background
• Working Professionals
• Anyone interested in learning about Telephone Etiquette

Curriculum

Section 1: Telephone Etiquette

1                  Introduction

2                  General Rules of Telephone Etiquette

3                  Tactful responses

4                  Example of Telephone Etiquette

Here is a sample for the course completion certificate which you will recieve after complete the course. This certificate is widely accepted across industries and will boost your chances to grab the job opportunities.

Mail us at: [email protected] with below details to receive your certificate:

• Name
• Course Name
• Date of Completion
• Address